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AlliCart's avatar
AlliCart
Cover User
2 years ago

invoies issued on phone app

Invocies that are issued using the phone app. show in the accountsright print/email tab  - to be printed screen, not in the to be emailed screen.

I have to go in to each invoice  and change the delivery status from to be printed to to be emailed. 

Thi only happens with invocies issued by the phone app.

How do I fix this. 

 

1 Reply

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  • Hello AlliCart 

     

    I would clear the AccountRight cache by doing the following. 

    Please close AccountRight and do the following:

    1. Hold down the <Windows Key> and press the letter <R>
    2. In the box that appears, type in: %localappdata%
    3. Press <Enter>

    Once you've done that, go to MYOB > AccountRight > 20XX.X OR Current (Depends on the version you're using) > Cache, and delete the contents of this folder.

    After you have cleared the cache, I would give the invoice app a reinstall.

     

    Please let me know how you go.