Forum Discussion

Ultimate Cover User

4 years ago

Item for Printing Time Billing

Hi MYOB Is this a known fault - but this is very painful as we are now converting from TB to Item invoicing - a huge task (needed to integrated with a 3rd party CRM product) - went to print Item invoices.

But alas all but the bottom one were time-billing.

The Doc

The_Doc
4 years ago
Hi Steven Understood - which is why I changed the 1st line from 0.0 to 1 @ $1 just to see if that would fix things - and it didn't. It was a single chargeable line invoice (excluding the idler activity) - and these invoices wouldn't vanish from the item listing until all items were removed from the invoice. My thinking is once the flag is set for it to be an item or TB invoice - it will not be reset until you delete and start again. The Doc

Mike_James
Ultimate Cover User
4 years ago
Hi The_Doc , this post from January 2020 has more info:

https://community.myob.com/t5/AccountRight-Sales-and-purchases/Bulk-email-Time-Billing-Invoices/m-p/627158#M64160.

Known issue. Will happen if 1st line of invoice is for an item not an activity. May also happen if delivery status is not set to "printed and emailed".
- The_Doc
  Ultimate Cover User
  4 years ago
  Hi Mike Thanks for the reply - yes know about this problem but that doesn't answer the problem
  
  Everyone of my TB had a special \Blank placer for this reason.
  
  All showing have this in place - and printing or emailing is set for all of them.
  
  Regards The Doc
  - Mike_James
    Ultimate Cover User
    4 years ago
    Hi The_Doc , I see. I don't suppose entering a positive quantity with $0 price in that line would help?