item prices
Hi, Hoping someone can tell me why this has happened and how this can be fixed. If I go into my items register and look at an item it shows me the details of the item an the correct pricing. See...
Forum Discussion
Hi AWPERTHWA
Can you try clearing AccountRight cache and check if the prices are then displaying properly?
Hi AWPERTHWA
As Komal_S suggested try clearing your cache - however I doubt that will help. This problem is normally caused by duplicate entries in MYOB in the price matrix. When importing prices, MYOB has created a new entry instead of updating a previous (MYOB glitch not a user fault). Sometimes MYOB will use one entry, and other times the other. MYOB should have a script they can run over the file to fix this. To confirm, do a Item Export and check the entries for this Item exactly match the displayed prices.
Regards
Gavin
