MYOB Accountright SE will not print or email. URGENT!
Starting approx Friday 19/6 our MYOB Accountright Server Edition 2026.500.10015 will not print, and will not email. at least 98-99% of the time. installed locally and accessed locally then frustratingly and randomly it allows isolated print or email once, then return to comms silence.
initial platform:
server 2016 via RDP (method used for probably 10 years)
Accountright SE version
only other significant software: MS Office 2016.
Recent network update: Replace Cat 5 patch cables with Cat 6. network only again after with snappy quick response times.
On the issue first occurring, I assumed it was some problem arising from THIS UNSOLVED ISSUE however i have exhaustively conducted the following:
clean VM install server 2022, Accountright SE 500.10015, office suite 2024
checked for out of parameter invoice templates
verified every single LAN issue
printers all work for other software it seems only MYOB is the problem.
when it wont print to local printers (incl PDF and MS XPS) it also wont send email via MYOB's email system.
new clean VM server 2022, clean install Accountright 2026.500.10015. no other software. still. does. not. work.
ahhhh thank goodness i have online access.... but wait. i cant even or do anything useful like print with that...
Has anybody else had this experience? Anyone have a fix?
I cannot reliably print/email invoices or statements. and 30/6 is tomorrow. does MYOB even understand what that means?? i know MYOB has never been customer-centric , but seriously this baby is becoming very allergic to the MYOB dummy.... Has anyone started tallying their unsupported self help hours fixing MYOB instigated issues?
