Forum Discussion

Emma1201's avatar
Emma1201
Experienced User
2 years ago

Myob online payments date

Hey all,  Our auto-recorded moyb online payments are sporadically being recorded on the wrong date. Makes super annoying when reconciling.  Emma
Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Emma1201, 

 

Thanks for posting and we appreciate your feedback.

 

I'm sorry to hear about your difficulties matching Online Payments because of the dates. I understand that there will always be room to improve how the application handles this. Unfortunately, there is no way to control the dates of the transactions that are from bank feeds because all the information from bank feeds is given by the bank (which we don't have any control of). To make matching bank feeds easier we could go to Preferences > Banking and mark the "Auto-allocate bank transactions to outstanding MYOB invoices or bills [System-wide]" check. Also, I recommend reading through this article Online Invoice Payments, this will give you more information regarding how online payments work in the application 

 

Let us know if you require any further assistance with this. We're happy to help. 

 

Cheers, 
Genreve

 

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