Myob online payments date
Hey all, Our auto-recorded moyb online payments are sporadically being recorded on the wrong date. Makes super annoying when reconciling. Emma
Forum Discussion
Hi Genreve,
I have been having the same problem for a few months. The payment from our bank account is coming in earlier then MYOB generating the Bank Deposit.
Bank Deposit is 17/11/23, MYOB generated this deposit on 19/11/23. When doing a bank reconciliation the transactions MYOB have generated need to be deleted and re-deposited on the correct date.
This is an MYOB problem and has nothing to do with the bank. This was working fine up until a few months ago so something has happened to change the way MYOB generates the Bank Deposits
In addition we have at times had myob allowing a bank deposit to be 'prepared' ahead of the deposit to the undeposited funds account...
Which is impossible...
See this image- showing the deposit date as before the credit date...
Myob actually didn't let this happen in the past. It would only bring up transactions in the account that were before the 'banking' date
Agree that there has been a recent change to this.
I have also just updated to the latest version and it is still happening.
Thank you
Hi poolcentre and Emma1201,
Thank you for your responses. Also, I appreciate the screenshots attached.
In my understanding, the bulk transaction created from the undeposited funds from online invoice payments should have the same date as the bank receiving the bulk payment. I understand that this can cause issues with matching your bank feeds. Rest assured we will raise this to the team.
In the meantime, let us know if you require any other assistance.
Thanks,
Genreve
