Forum Discussion
Is there any update yet on how to change the new email layout? The old one was fine not sure why MYOB changed it. If a client has paid anything towards an invoice this is not reflected in the email heading and shows the whole balance still owing. How silly MYOB! We have had customers paying the full invoice again not remembering they have paid a deposit due to MYOB new misleading emails. How do we change it so the subject heading does not contain the full invoice amount owing despite what has been paid. I really do not want to have to generate two or three emails for every single sale, it will be so much more time consuming and confusing. Once again, MYOB manage to get it so wrong and have people working on these programs with no practical experience of how businesses may operate. Also, not accounting/bookkeeping experience to know what is actually required of the program. Please FIX ASAP. This is the busiest time of year for a lot of small businesses and they do not need to be wasting their time with this!
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