Forum Discussion

AmyWong's avatar
AmyWong
Experienced User
1 year ago
Solved

Online Invoice

I have received at least 30 emails saying that 'Unpaid invoice summaries will be sent soon'. Usually I only received 1 email in the end of each month. Could someone please advise how to 'stop' this... 

Invoices
  • Mike_MYOB's avatar
    Mike_MYOB
    1 year ago

    Hi AmyWong and all experiencing this. We have raised this with our incident management team today and are investigating it now. Sorry for the disruption and inconvenience caused. 

6 Replies

  • RowenaW's avatar
    RowenaW
    Experienced User
    1 year ago

    Hello, we are also experiencing this - we were spammed all day and night by MYOB. Reported it to Support yesterday and still awaiting a response. I really hope this doesn't happen to our clients as well. Mike_MYOB can someone report back here please when it is fixed. Thank so much.

  • Mike_MYOB's avatar
    Mike_MYOB
    Community Manager
    1 year ago

    Hi AmyWong and all experiencing this. We have raised this with our incident management team today and are investigating it now. Sorry for the disruption and inconvenience caused. 

  • BookkeeperGed's avatar
    BookkeeperGed
    Member
    1 year ago

    I am up to 49 emails and have just made a complaint to MYOB, waiting for a response.

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