Forum Discussion

AmyWong's avatar
AmyWong
Experienced User
3 months ago

Online Invoice

I have received at least 30 emails saying that 'Unpaid invoice summaries will be sent soon'. Usually I only received 1 email in the end of each month. Could someone please advise how to 'stop' this... 

  • Hi AmyWong and all experiencing this. We have raised this with our incident management team today and are investigating it now. Sorry for the disruption and inconvenience caused. 

  • RowenaW's avatar
    RowenaW
    Experienced User

    Hello, we are also experiencing this - we were spammed all day and night by MYOB. Reported it to Support yesterday and still awaiting a response. I really hope this doesn't happen to our clients as well. MikeG1 can someone report back here please when it is fixed. Thank so much.

  • MikeG1's avatar
    MikeG1
    MYOB Moderator

    Hi AmyWong and all experiencing this. We have raised this with our incident management team today and are investigating it now. Sorry for the disruption and inconvenience caused.