Forum Discussion

BWood's avatar
BWood
Member
1 month ago
Solved

Online Item Pricing mismatch

Hi All,   I am using Accountright Premiere and have inventory items loaded with different sale price levels.  The customers also have volume discounts loaded.    When I key a sales order in the ...
  • Doreen_P's avatar
    Doreen_P
    1 month ago

    Hey BWood,

     

    Thanks for sharing what you’re seeing in AccountRight Premier between the desktop and the online app. If you're referring to the AccountRight browser version, it doesn’t apply custom price levels or volume discounts when you key a new sales order, so it defaults to the Level A sell price. It can still display the correct pricing and discounts for orders that were originally entered in the desktop. As a workaround, any orders that rely on specific price levels or volume discounts are best entered in the desktop app so the pricing rules kick in properly. 

     

    Cheers,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
1 month ago

Hey BWood,

 

Thanks for sharing what you’re seeing in AccountRight Premier between the desktop and the online app. If you're referring to the AccountRight browser version, it doesn’t apply custom price levels or volume discounts when you key a new sales order, so it defaults to the Level A sell price. It can still display the correct pricing and discounts for orders that were originally entered in the desktop. As a workaround, any orders that rely on specific price levels or volume discounts are best entered in the desktop app so the pricing rules kick in properly. 

 

Cheers,

Doreen

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