Online payment surcharge on invoice
Hello, My customer has requested an invoice showing the surcharge on their paid invoice that was applied using the online payments feature. Is it possible for me to send this? Thanks.
Forum Discussion
So if a customer want's the invoice value to match the transaction value they were charged there is nothing we can do?
Hi Brody_M,
Although the payment will not appear as a line item of the invoice, customers can open the online invoice again to see the receipt. The receipt will contain the total invoice amount, the surcharge amount, and the total.
The window will look similar to this screenshot.
Regards,
Genreve
