Online payments
hi, First of all i am really **bleep** that myob has shoved this online payment feature onto us. it is creating a lots of issues. Myob closed off an invoice yesterday but i haven't received payment ...
Forum Discussion
Hi Genreve,
I have mentioned in my original post that i have already turned off the online feature in settings. It does show as disabled. However, when i create new invoice on myob, the online payment option comes up!!!
You mentioned, "the date the customer pays is not the same date as money lands in bank", then why is myob closing off the invoice on that same date. i had an invoice closed off on 30th may. but the payment landed on the 2nd june. I was not aware until yesterday that MYOB would be closing off the invoice by themselves. so I spent hours yesterday trying to reconcile account (for May)not knowing where the discrepancy was because myob decided to close off invoice on the 30th without my knowledge and without checking to see if the money has landed in the bank. I am indeed having a tough time using this feature because it is flawed and useless. We were fine receiving payments via eft or direct deposit but MYOB sort of blackmailed us into getting this feature by restricting email function!! MYOB should have given us an option to choose to have this feature and not make it mandatory and forced.
