Forum Discussion

MJBook's avatar
MJBook
Experienced User
20 days ago

Online pyts - turn off

I have just realised that ONLINE PAYMENTS has been activated.  I did NOT activate it, again another MYOB money grabbing earner.  I have tried to turn it OFF but the button won't move to turn it off. ...
WhitmanHolmes's avatar
WhitmanHolmes
Experienced Cover User
4 hours ago

Isaiah_C​ 

MYOB needs to come up with a solution to turn off the online payments System Wide, INCLUDING invoices that were sent prior to having to find the information to deactivate. We, as MYOB customers want to deactivate completely from this forced change. 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    3 hours ago

    HI WhitmanHolmes. 

     

    I understand why you would feel this way about how other invoices are not affected when you change settings. Turning off online payments only affects new invoices, so older invoices can still show the Pay now option.

     

    Some businesses may still want to offer online payments on selected invoices, so the setting is managed per invoice.

     

    Secure Invoicing adds safer invoice links and payment options to help protect against scams. We know updating older invoices one by one isn’t ideal.

     

    More info: https://www.myob.com/au/support/myob-business/sales/receiving-payments/online-invoice-payments/deactivating-online-payments

     

    Regards,
    Genreve

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