Forum Discussion
Hi Suzanne_H,
First, you'll need to clear your AccountRight cache. After that, create a dummy transaction to process the ABA file and see if the warning message, "Missing bank details," will show up again. You can also remove and then re-enter the bank account details for both supplier and business. If you still encounter the same warning message, make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Best regards,
Doreen
- 30 days ago
Thanks Doreen, I'll give the Cache clearing a go. And re-enter the company account. There are too many Suppliers to re-update....around 300.
Cheers,
Suzanne
- Princess_R30 days agoMYOB Moderator
Hi Suzanne_H,
Updating over 300 supplier bank account details is a big job. Clearing the cache should help, but if the problem continues, don't hesitate to contact our support team. You can call them directly or use one of the various support options available here.
Cheers,
Princess
- 30 days ago
OK will do - thanks Princess :)
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.