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Adele2442's avatar
Adele2442
Experienced User
3 years ago

Pre-Paid Invoices not being emailed

We have credit customers and pre-paid. Here is the scenario, we raise an order and the customer pays so there is zero balance. Once the order gets dispatched it gets converted to an invoice (which wi...
Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi Adele2442 

 

I'm sorry to see that no one has replied to you yet. In Print/Email invoices click on Advanced filters and select Closed in the Sale Status field to email closed invoices. 

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

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