Forum Discussion

Kathy2's avatar
Kathy2
Experienced User
4 years ago
Solved

Purchases intray - unable to create new bill

Hi,  Like others I too am experiencing problems with purchase intray documents. I am able to email and recieve invoices into the intray but when I select an invoice and click 'create new bill', noth...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Kathy2 

     

    Sorry to hear that you're experiencing this. To troubleshoot, can you please clear your AccountRight cache, once cleared can you please try to create a bill for the In Tray document and check if that is working correctly?

Komal_S's avatar
Komal_S
MYOB Moderator
4 years ago

Hi Kathy2 

 

Sorry to hear that you're experiencing this. To troubleshoot, can you please clear your AccountRight cache, once cleared can you please try to create a bill for the In Tray document and check if that is working correctly?