Forum Discussion

kcb001's avatar
kcb001
Contributing Cover User
4 years ago
Solved

Job coding

When entering a new suppier invoice or new sale, I sometimes to create a new job code at that time.  However these new job codes will not be available for selection until you leave the purchase/sale ...
  • Emily_B's avatar
    Emily_B
    4 years ago

    Hello kcb001 

     

    I do apologise you're experiencing frustrations with this process. To test, I have created a new Sales Invoice and created a new Job to add to that invoice within the same screen. I was able to successfully create the job, save it, and apply it to the invoice without needing to navigate away ('New Job.docx' attachment below). I did the same for a supplier invoice without issue. Note that this was done in the most recent version of AccountRight: 2020.2. Are you using the most updated version? I would also suggest you clear your AccountRight cache, as this can sometimes clear up odd behaivours the software is experiencing. That said, please do let me know if I have misunderstood your query and I would be happy to look into this further.

Emily_B's avatar
Emily_B
Former Staff

Hello kcb001 

 

I do apologise you're experiencing frustrations with this process. To test, I have created a new Sales Invoice and created a new Job to add to that invoice within the same screen. I was able to successfully create the job, save it, and apply it to the invoice without needing to navigate away ('New Job.docx' attachment below). I did the same for a supplier invoice without issue. Note that this was done in the most recent version of AccountRight: 2020.2. Are you using the most updated version? I would also suggest you clear your AccountRight cache, as this can sometimes clear up odd behaivours the software is experiencing. That said, please do let me know if I have misunderstood your query and I would be happy to look into this further.

kcb001's avatar
kcb001
Contributing Cover User
4 years ago

Hi Emily,

 

I am using the latest version - 2020.2 and this has now  fixed the problem.  Thank you very much