Forum Discussion
Hi SusieExpTech
Thanks for your post.
In this matter, if your customer will pay you, you can wait for the balance to be paid before you allocate the $12.19 and $667.31 to the invoice. If there's no payment you will not be able to match you may need to adjust or edit the invoice.
We also suggest checking with your accountant about this matter. You may check These Articles Allocating bank transactions and Matching bank transactions for more information.
Please don't hesitate to post again if you need help in the future.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Leneth
- SusieExpTech2 years agoExperienced Cover User
Thank you for your response Leneth_A
The customer was charged and paid the amount of $12.19 as a credit card surcharge fee from our web provider and our web provider keeps the $12.19 and deposits our sales monies in the amount of the difference.
I have decided against recording it as a Sales Invoice and do it as a Journal Entry instead. What I have done is created a new sales account as an Other Income account for Webstore Sales: Parts. This also assists Management in viewing reports for Webstore Sales against regular Purchase Orders - as they prefer to keep it separate to monitor the difference between the two.
I have entered this sale as a Record Journal Entry against the Webstore Sales account in the full amount, separating the $12.19 as a Transaction Fee, and our sales monies is in the exact amount that is deposited into our account, recorded against our Business Bank Account. EG:
Acct Name Debit Credit
1-xxxx Bus. Acct $667.31
6-xxxx Transaction Fee $12.19
4-xxxx Webstore Sales: Parts $679.50
Then I have completed an Adjust Inventory for the part in our inventory in a quantity of -5 for the sold items, against the account that I created for the Webstore Sale: Parts. EG:
Item Number Quantity Unit Cost Amount Account
(Part #) -5 $xxxxxx $xxxxxx 4-xxxx Webstore Sales: Parts
- Princess_R2 years agoMYOB Moderator
Hi SusieExpTech
Thank you for your response. It's great to know that you had this resolved and we appreciate providing the exact workaround you did to this concern. It will help other user find this information with the same issue.
Please feel free to post again and we'll be happy to assist.
Cheers,
Princess
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.