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Simonev8835's avatar
Simonev8835
Contributing User
4 years ago
Solved

Reconciling duplicate bank file payment

A bank file for 7 supplier payments was submitted twice.      For 3 of the supplier's the overpayment value is a recurring cost so a credit has been processed to offset the next payment due.  For t...
  • Steven_M's avatar
    4 years ago

    Hi Simonev8835 


    The way I would deal with the situation is to replicate what has happened in real-life i.e. double payment on the purchases where made and sent to the bank.


    The full process I would use would be below:

    1. Navigate to Purchases>>Pay Bills
    2. Select Electronic Payment
    3. Select Include Closed Purchases
    4. Process that set of supplier payments again 

    What the above process will do is pay those purchases again. This will also generate those debit notes to which can be applied to the next bills for the supplier or a refund received. These debit notes can be seen and actioned via the Purchase>>Purchase Register>>Returns & Debits.

     

    The above process will also show those transactions in the Prepare Electronic Payments window, ready for processing to the required bank account. Once processed you can then match that combined electronic payment to that of the bank transaction that has come in (similar to the original payment).