Sales Invoice
I sent an original sales invoice for $11,900.00. The boss changed his mind making it $10,900.00. The $10,900.00 was paid by the client and was reconciled in April, 2021 BAS. Leaving the $1,000.00 as unpaid. I have totally confused myself with what I have done. I firstly reversed the invoice on the same date it was originally sent. I then applied a credit note and now I have a minus -$10,900.00 sitting in credit. I have no idea what to do now and I would appreciate some advice. Thank you. Susan
Hi student_2018
Thanks for your post.
Basically, your boss has given the customer a discount. When this happens, you would do one of the following options:
- Add the discount in Receive Payments.
- Edit original invoice (untick the box "Transactions CAN'T be changed" in Setup>>Preferences>>Security).
- Record a manual credit note (this is: create a negative invoice for $1000). Then go to Settle Returns & Credits, apply the discount to the sale and click Record.
To fix your situation I would delete everything so we are back to original invoice and payment.
- Delete the reversal (untick the box "Transactions CAN'T be changed" in Setup>>Preferences>>Security)
- Delete the credit note
- Then use option 2 or 3 to apply the discount correctly
Option 1 is usually the easiest, but in this situation you would have to delete/reverse the Receive Payment transaction and the bank reconciliation.
Using option 2 or 3 won't affect bankreconciliation or the BAS report as you're not making any changes to the actual payment transaction.
Let me know if you solve it!
