Forum Discussion

PIP2's avatar
Experienced User
3 years ago

Sales invoices able to be duplicated when Warn for Duplicate is ticked. Is not warning us ?

We have found Sales invoices have been duplicated when the system is ticked to Warn for Duplicates.   I just created an invoice using a number already used and no warning came up.    
  • Yanike_S's avatar
    3 years ago

    Hi PIP2 


    Thanks for the information. Could you check the following:


    When you enter the duplicate invoice number and press tab, does the warning appear then?


    It should look like this:


    When you change the invoicenumber without changing anything else and click Record the software does not have chance to populate this message.


    Let me know if using tab, or clicking into another field after you adjusted the Invoice No. does give you this message!