Hi Anna_Z15,
Thanks for posting your concern in the forum. We appreciate your effort in attaching the in your post.
I understand how confusing your concern is. Generally, if the transaction appears as negative instead of positive in the Reconcile Accounts window, it's likely caused by incorrect information in the Linked Accounts window. I recommend reading through this article, "What are Linked Accounts?". As this will help fix your linked accounts. Also, I recommend seeking help from a financial advisor when correcting the linked accounts.
Let us know if you require any further assistance with this.
Thanks,
Genreve
Can you please assist further with this as I am also experiencing the same issue and I have checked the linked accounts and all appears ok. This has been occurings from Novemeber 2023 in my reconciles.
Hi Sin6789 , if you drill down into one of these transactions, do any details on the invoice match the credit in the bank?
Yes the payment on the bank feed matches the name on the invoice and have been applied to the corresponding invoices.
Hi Sin6789 , please attach a screenshot of an example invoice (a picture of the invoice entry screen not the printed invoice), and also a screenshot of the recap screen (after opening the invoice select Edit, Recap...).
Be sure to blank out any sensitive information as this is a public forum.
