Forum Discussion
Can you please assist further with this as I am also experiencing the same issue and I have checked the linked accounts and all appears ok. This has been occurings from Novemeber 2023 in my reconciles.
Hi Sin6789 , if you drill down into one of these transactions, do any details on the invoice match the credit in the bank?
- Sin67897 months agoUser
Yes the payment on the bank feed matches the name on the invoice and have been applied to the corresponding invoices.
- Mike_James7 months agoUltimate Partner
Hi Sin6789 , please attach a screenshot of an example invoice (a picture of the invoice entry screen not the printed invoice), and also a screenshot of the recap screen (after opening the invoice select Edit, Recap...).
Be sure to blank out any sensitive information as this is a public forum.
- Sin67897 months agoUser
No problem, please see attached screenshots.