Forum Discussion

Retrac's avatar
Retrac
Contributing Cover User
5 years ago
Solved

Sending Invoice to Disc

When sending invoices to 'disc' the PDF does not automatically open so that I can review/print it for our records.  I need to navigate to appropriate project folder and find it/open it then print it ...
  • Komal_S's avatar
    Komal_S
    5 years ago

    Hi Retrac 

     

    Apologies for the delay in response.

     

    The Send to Disk option is just for saving the invoices directly in the system so they can be emailed or printed at a later stage whenever required and therefore it does not give you the option to review it there. However, if you choose Print>>Preview, then you can preview the invoice before printing at and also print it straight to PDF or a hardware printer, as you want. 

     

    The other issue of printing about 75-80% can be associated with the corrupt cache and has been resolved for some users by clearing AccountRight cache or upgrading to 2020.1 if you're not already using that.

     

    Please let me know if you have further questions. 

Komal_S's avatar
Komal_S
MYOB Staff
5 years ago

Hi Retrac 

 

Apologies for the delay in response.

 

The Send to Disk option is just for saving the invoices directly in the system so they can be emailed or printed at a later stage whenever required and therefore it does not give you the option to review it there. However, if you choose Print>>Preview, then you can preview the invoice before printing at and also print it straight to PDF or a hardware printer, as you want. 

 

The other issue of printing about 75-80% can be associated with the corrupt cache and has been resolved for some users by clearing AccountRight cache or upgrading to 2020.1 if you're not already using that.

 

Please let me know if you have further questions. 

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