Sending invoices for customers on hold
The most recent update is not working as below. Not sure why these updates were considered and implemented but MYOB just added more work to a the simple action of sending an invoice. If you are e...
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..........and to top it off. My team are sending invoices to customers who were invoiced in June. This is normal practise to do follow-ups for overdue invoices- note nothing is being changed it's a simple email. We have locked down for end of financial year while our accountant reviews.
As for being locked down, we usually lock down a month after 3 months and have always been able to continue to send invoices with no changes. NOW - if we try to email an invoice it is reading it as a change and stops from sending. Which means I have to unlock, wait until they are finished and lock again. I want to repeat WE ARE NOT MAKING ANY CHANGES JUST EMAILING AN INVOICE. When the coding was done in the latest the update someone made a mistake. Please FIX ASAP,
