Sending invoices for customers on hold
The most recent update is not working as below. Not sure why these updates were considered and implemented but MYOB just added more work to a the simple action of sending an invoice. If you are e...
Forum Discussion
Hi Louisev_v4
I have spoken to non-myob a specialist who has looked into this issue - I also note MYOB at least sound like they are finally looking into it. Apparently it was not a deliberate change but rather a bug, as you have also correctly concluded. Due to a backend change AR2024.6 thinks the sales invoice have changed even though it hasn't. Same issue affects invoices created after the Lock Period, though MYOB saves these without complaining. For those who can't wait for MYOB to release a patch, get in touch with MYOX Services who should be able to provide an interim solution.
Best workaround - use this method to print invoices - you may have to change Advanced Filters.
Regards
Gavin
Thanks Gavin
Appreciate your follow-up. There was no sense to this change so I assumed it was a coding error.
Yesterday I wasn't able to send from the print/email option for any customer on hold but can now - perhaps they are fixing? Fingers Crossed.
