Since the last update Supplier invoice is not recognising the supplier preferred GST code
Since the last update the when I've been entering Supplier invoices the system has NOT been recognising the suppliers tax code. I've checked in the 'Buying Details' tab for the supplier and irrespective of which tax code is listed and the preference of 'Use Supplier's Tax Code' is ticked, it is defaulting to the expense account tax code.
Is anybody else having this issue or just me?
Hi Kylie_MHA
Thank you for your post, I'd be happy to assist you with this. If you have the Tax Code entered and Use Supplier's Tax Code ticked on the card, then it should be bringing that code. However, it will always keep the supplier that is entered first which sounds like what's happening.
So for example, you have Supplier 1 with Tax Code A, Supplier 2 with Tax Code B.
You create a bill and the in tray fills in Supplier 1, which has GST code A. You see this is incorrect and change to supplier 2, but it only changes the supplier name, not the tax code so it remains as tax code B and you'll need to change it to A manually.
We're still working on the In Tray feature, but I've passed on your comments to the relevant team for future improvements.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.