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ness's avatar
ness
Experienced Cover User
10 months ago

Supplier double payment returned with less amount

Hi I made April end of month payment $3489.41 to a supplier by visa twice.  I asked them to return the funds.  They returned $3222.25 to my bank account (not visa) in May which is $267.15 short but ...
Doreen_P's avatar
Doreen_P
MYOB Moderator
10 months ago

Hey Ness,

 

It's best to check with your accountant if you still need to process a "receive refund" for each invoice and if you can code it to undeposited funds. Once you've provided with the information from your accountant, you can check the links below for detailed steps on how to record the refunds.

 

 

Cheers,

Doreen

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