Forum Discussion

LindyMH's avatar
LindyMH
Experienced Cover User
4 months ago

Supplier Item No.

I am trying to get the supplier item no to come up as well as the buy price on the Item List Summary report but can't get them to come up.  The columns are there, they are just no populated even though when I look at them on the screen they are.  They just won't print with any of the details.

 

Am I doing something wrong??

  • Hi LindyMH,

     

    Looks like you're having a bit of trouble printing your item list summary report. No worries, I've got a couple of suggestions that might help. First, you could try clearing your AccountRight cache. Sometimes, this can fix some unexpected issues. If that doesn't work, you might want to check out your reports using the browser version of the software, just to see if the problem is only happening on the desktop version.

     

    If you're still stuck, don't fret! You can head over to myob.com/support or myaccount.myob.com and look for MOCA, our virtual assistant. MOCA is there to help with immediate questions and if it can't solve your problem, it'll direct you to our live chat team.

     

    Cheers,

    Princess