Forum Discussion

colleenWatson's avatar
colleenWatson
Experienced Cover User
10 months ago

Supplies invoices in Tray

I am using the Desktop version of AR I have supplier invoices sitting in the tray. I usually double-click them, and they open up in Adbod so I can read them. I am no longer able to do this, and even...
Genreve_S's avatar
Genreve_S
MYOB Moderator
10 months ago

Hi colleenWatson, 


Thank you for posting.

 

Thank you for your post. I understand you're having trouble opening Intray document attachments in the application. These attachments are designed to open with your computer's default PDF/photo viewer. If you're experiencing issues, it may be due to the current default viewer on your system.

 

You might want to check or change the default PDF/photo viewer on your computer. The process for this can vary depending on your Windows version. You can find instructions on how to do this on the web.

 

Please let us know if you need further assistance with this process.

 

If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.

 

Thanks,
Gerneve

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