Tax Invoices won't print or email

Just got off the phone with myob on this issue - final result was to REMAKE ALL OF OUR CUSTOMISED FILES! apparently they have all been corrupted and need to be remade. WHAT A JOKE! If we need to do this it will take hours and hours. 

Hi all.

We are aware of some users experiencing an issue when printing or emailing invoices. A workaround available at the moment is to click into an existing form template, make a minor edit and save it to refresh the form. You can then remove the minor edit and save the form again. You should be able to email/print out without an issue after that. 

Changing all the fonts to arial worked for the customer I was helping. It doesn't like calibri or calibri bold, and likely a few other fonts. Took a few minutes to wrangle the font sizes and field sizes to make it presentable but they can invoice again.

If you print from the preview in the form designer then you might get an actual error instead of the nothing you get when you try to print the actual invoice, which might help if there are other non-font-related errors.

Sorry if that's a bit vague. I was just fixing this for a customer. I've never actually used myob software before.

Thanks Amanda, I created a new customized form and tried to save it as a PDF and got the same issue, it is very time consuming as well, especially with a lot of files. Thanks anyway.

I'm having same problem. I am emailing my own email address and then printing off invoice from there. It's not helping when trying to print off picking slips though. 
Are you aware is there another update tonight that will rectify issue?

I am having the same issue and paid a Technician to try and resolve the issue only to find it's a MYOB problem - AGAIN

All these Interruptions are having an Impact on our Business. 

I have relied on this Accounting program for over 25 years and am seriously doubting the integrity of it. 

When will we return to uninterrupted Service that we all pay good money for ??