Forum Discussion

cramptons's avatar
cramptons
Experienced Cover User
2 days ago

Trouble emailing Invoices

This has only started the last week.

When we try to email an invoice from MYOB (via outlook), a message pops up 'a programme is trying to send an email on your behalf, if this is unexpected click DENY or ALLOW' - if we click allow, the invoice is sent buy then we are returned to a different MYOB window, with a white logo, not the normal purple one ??????

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi cramptons

     

    Your issue seems to be predominantly an Outlook issue. I believe the fix for your issue is to run a repair tool from Microsoft. I recommend reading through this article for more information regarding the fix. 

     

    Thanks,
    Genreve