Forum Discussion

Contributing User

2 days ago

Unable to delete payment incorrectly allocated to an invoice

Does anyone know how to delete an invoice payment allocated to the incorrect advice? I have tried edit (desktop version) but don't have the option to delete or reverse. In the online versions I don...

Isaiah_C

MYOB Moderator

2 days ago

Hi jobarb,

Since you're trying to delete an invoice payment that was allocated incorrectly and aren't seeing the option to do so, this issue is similar to this post reversing a payment allocated to the incorrect sale which was an order for another customer | MYOB Community. Please check it out, as it might help resolve your issue.

Regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Find technical support and help for all MYOB products in our online help centre

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

MYOB Academy

Forum Discussion

Unable to delete payment incorrectly allocated to an invoice

Looking for something else?

Related content

Payments accepted through MYOB Payments are auto entered incorrectly

Allocating Owner personal fund payments

Prices printing incorrectly

Allocate BAS Payment

Finance Charge - Late Payment Fee Incorrectly Generated

additional payment - incorrectly reported

Problem with allocating credit card payments

incorrectly record the payment incorrectly reverse a sale