Forum Discussion

MeganS1's avatar
MeganS1
8 months ago

Unable to print invoice in a locked period

Hi    I am unable to print an invoice in a locked period.  I do not need to change the invoice only send it.  There is no need to open the locked period as I only need to send the invoice.   The ...
CrisAlford's avatar
CrisAlford
4 months ago

Hi MYOB team,

 

It does not make sense that we can't print anymore old invoices when the period has been locked.

 

Only the users who have an administrator role are able to unlock the system. But everyone should be able to print old invoices if they need it. 

 

This new restriction is causing a big problem in our business.

 

What if we need to send a 6 months unpaid invoice ? 

 

Please fix this problem urgently.

 

Thank you

  • Reneebch's avatar
    Reneebch
    4 months ago

    We have the same issue. MYOB telling us we "you cant edit sales dated in a locked period" when nothing has been edited or changed we simply want to send the invoice to our client via email. 

     

    MYOB Please fix this asap

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