Forum Discussion

MeganS1's avatar
MeganS1
9 months ago

Unable to print invoice in a locked period

Hi    I am unable to print an invoice in a locked period.  I do not need to change the invoice only send it.  There is no need to open the locked period as I only need to send the invoice.   The ...
HB71's avatar
HB71
5 months ago

This issue was raised 4 months ago by MeganS1, according to the first community post above.  Why is this taking so long to rectify?

You should be able to simply reprint or email a previous Invoice - 'hands in the air'

  • gavin12345's avatar
    gavin12345
    Ultimate User
    5 months ago

    Hi HB71 

     

    I think the issue raised in original post was caused by a different reason to the current issue. Since AR2024.6 was released, no-one can print from the invoice if it is dated inside a locked period. See here for brief explanation as well as best workaround and a solution.

     

    Regards

    Gavin

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