Forum Discussion

SommerA's avatar
SommerA
Cover User
2 years ago

Unable to sign in

I was working on invoices and it was going all good. All of a sudden the browser just appeared with the error and i am unable to sign in now.

 

The error appears "Something went wrong - Try refreshing your browser. If the issue persists, contact myob suppiort"

 

I tried all different browsers on different laptop but the problem won't solve. I am stuck with this problem and havevto send invoices to the customers. 

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi SommerA

    Thank you so much for your post and welcome to the Community Forum! I am deeply sorry to hear that you were not able to login to your account. We are aware of the issue that some of the users can't login to their account. We are currently investigating this issue and we will be posting an update once this issue is resolved. We are sorry for any inconvenience this may cause, and thanks for bearing with us while we work on it.  

    Recent Updates can be found on the status page MYOB.
    Regards,
    Earl