A couple of invoices emailed directly from MYOB AccountRight has bounced back with the following message:
Diagnostic-Code: smtp; 550 5.7.1 Policy-DT510: Rejected content policy
violation
I just wanted to check it wasn't a glitch in MYOB before I contact the customers.
I have emailed as an attachment from my email package and haven't had it bounce back as yet.
Hi all - this has been raised as an incident internally now
Sorry for the frustration caused
Rejected emails - 04/11 | MYOB Community
So, is it going to be fixed soon? Even the emails that I was told have been fixed are still bouncing back and I am waiting on hold each day trying to speak to someone. I have emailed the addresses that are still bouncing back but no one ever replies. Business is really suffering not being able to send invoices.
Hi ChrisClark , I don't have an update right on when this will be solved sorry.
In the meantime, you can still continue to send your invoices if you download them as a PDF and email them yourself through your email server (outlook/gmail etc)
There should be no need to continue contacting our support team either as it is a known issue that we are working on already.
Regards, Mike
