Forum Discussion

CT59's avatar
CT59
Member
5 months ago

Warnings for duplicate Supplier Invoices

I have noticed that if you enter a Supplier invoice from the "In-tray" the security function doesn't work.  My preferences are ticked under Purchases to warn for duplicate Supplier Invoices; however, it works when you enter it from "Enter Purchases" but not from the "In-tray". Anyone else noticed this?

2 Replies

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    5 months ago

    Hi CT59

     

    You can tweak user roles (like the purchase user role) to control what people can do, just jump into Setup > User Access > Manage Role and you’ll be able to turn off whole features if you need.

     

    Totally get why it’s a bit annoying that anyone with In Tray access can create a transaction. If this is something you want changed, add it up on the Ideas Exchange board so others can vote on it, hopefully we can get it sorted in the future!  I bet having read/write or read-only options can massively improve the feature usability. 

     

    Regards,
    Genreve

     

    Regards,
    Genreve

  • CT59's avatar
    CT59
    Member
    4 months ago

    Hi,

    The problem is that the settings don't apply when you enter a supplier invoice from the In Tray.  The "alert" function of a duplicate supplier invoice number doesn't work if done that way. However, it does alert you if you enter a bill from the Purchases menu.  This needs to be fixed as it is quite annoying only finding out about duplicate purchases at the Reconciliation stage.  Feedback appreciated.