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sledge's avatar
sledge
Experienced Cover User
8 days ago

Your business verification is incomplete, and invoice share functionality has been restricted. cannot open a completed 19.6 file to lodge 2024 and 2025 trust tax return linked to lodgeit

over a week no reply hello other proms quick... here i come with 9 companies again and its so easy and economical to switch between xero quicken and myob any time with lodge it especially when 19.6 is shut down that you cannot even lodge a tax return from a years data entry 

so 2 problems for me 

Your business verification is incomplete, and invoice share functionality has been restricted.

and cannot open a completed 19.6 file to lodge 2024 and 2025 trust tax return linked to lodgeit

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    6 days ago

    Hi sledge,

     

    Sorry this has been sitting without an answer yet. We’ve got your case, and the team’s still working through earlier ones first. Yours is in the queue too and will be picked up. For the 19.6 file not opening, that could be tied to the incomplete business verification message. If you’re getting any specific error when opening the file, pop that into your support case as well so the team has the full picture when they get to it.

     

    Cheers,

    Doreen

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