Accessing Employee Cards

Can see that there are many users that are having trouble accessing employee cards with the solution being to "run a script" over the file. Our company file last 4 digits is 2025 ID 22, and if  you can apply the fix to our file it would be appreciated.

and... Just a question: This doesn't happen to all our files so presumably not to do with the recent upgrade, how does this happen to selective files so we can avoid in future?

Thanks Jen on the online chat who has "ran the script" and solved the problem!