Forum Discussion

Contributing User

2 years ago

Solved

Cannot access employee card

Hi,

I am having issued accessing an employee's card file when I click on them it comes up with the message that something's gone wrong and AccountRight needs to close. I have tried accessing the file using the online version but it won't open on there either. Can you help fix this please? I have read that you need to run a script. Can you do this for me please?

Thanks

2 Replies

Isaiah_C
MYOB Moderator
2 years ago
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Hi,

This has been resolved through private message.

If my response has answered your enquiry, please click "Accept as Solution" to assist other users in finding this information.

Kind regards,

Sai
Isaiah_C
MYOB Moderator
2 years ago
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Hi LeonaSJ,

Thank you for the post. I'm sorry to hear that you've had this experience. I'll be sending you a private message to get some details and to help you out in resolving this kind of issue.

Kind regards,

Sai

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Hi,

Thanks

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Hi,

Thanks

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Cannot access employee card","moderationData":{"__ref":"ModerationData:moderation_data:862180"},"body":"

Hi,

This has been resolved through private message.

If my response has answered your enquiry, please click \"Accept as Solution\" to assist other users in finding this information.

Kind regards,

Sai

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"228","kudosSumWeight":1,"repliesCount":0,"postTime":"2024-03-19T09:05:27.688+11:00","lastPublishTime":"2024-03-19T09:05:27.688+11:00","solution":true,"metrics":{"__typename":"MessageMetrics","views":89},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:861520/message:862180","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"314","rawBody":"

Hi,

This has been resolved through private message.

If my response has answered your enquiry, please click \"Accept as Solution\" to assist other users in finding this information.

Kind regards,

Sai

Hi LeonaSJ,

Thank you for the post. I'm sorry to hear that you've had this experience. I'll be sending you a private message to get some details and to help you out in resolving this kind of issue.

Kind regards,

Sai

","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":0,"postTime":"2024-03-14T15:23:16.138+11:00","lastPublishTime":"2024-03-14T15:23:16.138+11:00","metrics":{"__typename":"MessageMetrics","views":97},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:AccountRight/category:Support/community:myobboard:Staffing_and_Payroll/message:861520/message:861739","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"613","rawBody":"

Hi ,

Thank you for the post. I'm sorry to hear that you've had this experience. I'll be sending you a private message to get some details and to help you out in resolving this kind of issue.

Kind regards,

Sai

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