The browser based access to an accountright file is best described as a 'work in progress' - still many bugs and many features yet to be added. MYOB have for a long time now used their customers as beta testers. Suggest you manually correct the standard pay screen and hopefully in future AR will use the correct amount. As you can see it doesn't actually calculate the gross based on the hours you input, it simply seems to use whatever is on the standard pay screen - and even this it doesn't get right.
Wonder how many others are not noticing this when they change pay rates?
Regards
Gavin
Hi BringBackAE4Mac,
Thanks for your post. We appreciate your effort in sending us a screenshot of the pay rate details for your employee. After adding an employee and assigning their pay items, you should review their standard pay. This lists the parts that make up an employee's pay, such as their wage and salary amounts, deductions, taxes, and leave entitlements.
I would recommend creating a backup of the file first, then manually correcting the standard pay or making it 0, then saving to correct the payroll calculation. So it will not affect the calculations moving forward.
Should you require additional assistance, don't hesitate to respond. On the other hand, you can also reach out to our virtual assistant, MOCA, on our website, or you can request support via my account at myob.com.
Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.
Kind regards,
Shella
