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SandraVL's avatar
SandraVL
Contributing Cover User
2 years ago

AccountRight Upgrade 2023.3 Lost STP Registration

I upgraded AccountRight to 2023.3 and discovered, after completing the payroll, that I no longer have my STP registration with this data file.  The STP registration now needs to be set up again.  Has...
SandraVL's avatar
SandraVL
Contributing Cover User
2 years ago

Hi Hannah

 

I have completed the STP registration and STP reporting was working perfectly until I upgraded.  Now, when I go into 'Payroll Reporting' it is requesting that I set up the STP registration again.  I have the 'Get Started' window instead of 'Payroll Reporting Centre'.

  • Hannah_V's avatar
    Hannah_V
    Former Staff
    2 years ago

    Hi, SandraVL sorry for the late response. 

     

    Are you still having the same issue? Let me know so that I can further assist you.

    Thank you!

     

     

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