Hello,
I have one staff member where the accrued leave is not displaying on the payslip. I have checked and is ticked to
display but has stopped showing shown since 08.04.2023. Is there a reason why this may be happening?
Regards Carmen
Hi,
Does this employee have the same leave accrual category as others where it's showing on the payslip? Has the employee recently changed from an hourly to a salary base pay?
If you click in to a payroll event in the transaction journal, does the leave accrual show as accruing in the transaction? If it's not, you may have to check whether the calculation in the payroll category has been set up correctly. E.g. if the calculation is based on hours worked, and the employee is paid a salary, which because it has no hours specified, won't calculate an accrual?
If it is looking like it's accruing in the transaction, however, you did say that it has been ticked to display, but has it been ticked in all the following places:
- Preferences -> Systems & Forms -> "Include all YTD amounts (...etc.)"
- Payroll Categories -> Entitlements -> relevant entitlement -> "Show leave balance on payslip"
- Employee card -> Payroll Details -> Entitlements -> relevant entitlement categories ticked
- Employee card -> Pay History -> relevant entitlement -> "Pay Advice: Show leave balance (...etc.)" ticked
Hope that helps or at least helps you get started :)
Thanks
vidario
Hope this helps!
Hello,
I have a payroll of approx 250. This is the only one that I have having trouble with.
The hours stopped accruing approx pay 27.04.2023 and displaying on the payslip. I have had to add them manually. Has been permanent October 2022.
Refer attached
Did you check that all the above were ticked and that the entitlement shows in the payroll transaction journal?
If there's nothing else different, and this employee still doesn't work the same way as identically set up employees, MYOB will probably need to access your file remotely and hopefully they can sort you out.
PS. interesting to see the fixed Hours per Pay Period for a p/t, I've only ever come across a % of Base hourly :)
Cheers
vidario
Hello,
Yes Preferences is ticked : Include all YTD amounts and Entitlements on Paycheque Stubs"
Payroll Categories : Annual Leave - Fixed Hour- Sick Leave - Fixed Hour. I have to use Fixed hour as the staff base hours can include Base, Afternoon, Midnight, Saturday, Sunday & Public Holiday,depending on their shift. If I use the percentage and they work 6 hours base then the leave accrues as only .4615 hours.
I attached a copy of the employee card in my original thread.
Regards CArmen
Oh ok, interesting.
I've worked around that issue in the past using 'Loading' categories on top of Base Hourly hours worked. I.e. all hours worked are base hourly, then any hours that have an added/higher loading will be added such as 7 hours of Saturday Loading of 50%, etc.
I hope you get to the bottom of it :)
Cheers
vidario
