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416sw's avatar
416sw
Contributing User
6 years ago
Solved

adding more lines to employee notes

Hi

I'm trying to add further information to an employees "Notes" in card details but it wont allow further input. Currently there are only 7 lines used.

  • Earl_HD's avatar
    Earl_HD
    2 years ago

    Hi Deb14,

    Thank you so much for your post and my apologies for the late response. The system now requires less frequent logins than before. To ensure it prompts for login details again, I'd recommend performing a hard logout in this situation, which will be an important step. Additionally, our upgraded 2FA technology employs 'adaptive MFA,' which considers multiple factors like your device, IP address, and time of day to prompt 2FA as part of smart Security's expected behavior. If you encounter any issues even after trying the hard logout, please don't hesitate to contact us, and we'll investigate this matter further for you.

    Looking forward for your response.
    Regards,
    Earl

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  • gavin12345's avatar
    gavin12345
    Ultimate User
    6 years ago
    Copy LinkReport

    Hi 416sw 

     

    Most text fields such as Description and Notes have a 255 character limit. Each carriage return (new line) take 2 characters. So you can add more lines as long as your total character count for the Note does not exceed 255.

     

    Regards

    Gavin

    • 416sw's avatar
      416sw
      Contributing User
      6 years ago
      Copy LinkReport

      Hi Gavin

      Thanks.

      Does seem silly a notes box on an employee card with scroll enabled can only handle 255 characters

      • Steven_M's avatar
        Steven_M
        Former Staff
        6 years ago
        Copy LinkReport

        Hi 416sw 

         

        If the company file is online you could look at taking a screenshots of the older notes and attaching that to the card using the Attachments option. This way you can only have the current notes listed on the card thus potentially freeing up space for notes to be added. 

         

        Alternatively, I've seen some use the Contact Log entries to store employee note information. It does depend on what information you are storing in those notes and for what purpose.

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Hi

I'm trying to add further information to an employees \"Notes\" in card details but it wont allow further input. Currently there are only 7 lines used.

","body@stringLength":"165","rawBody":"

Hi

I'm trying to add further information to an employees \"Notes\" in card details but it wont allow further input. Currently there are only 7 lines used.

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Currently there are only 7 lines 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adding more lines to employee notes","moderationData":{"__ref":"ModerationData:moderation_data:630274"},"body":"

Hi 416sw 

 

Most text fields such as Description and Notes have a 255 character limit. Each carriage return (new line) take 2 characters. So you can add more lines as long as your total character count for the Note does not exceed 255.

 

Regards

Gavin

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Hi  

 

Most text fields such as Description and Notes have a 255 character limit. Each carriage return (new line) take 2 characters. So you can add more lines as long as your total character count for the Note does not exceed 255.

 

Regards

Gavin

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Hi Gavin

Thanks.

Does seem silly a notes box on an employee card with scroll enabled can only handle 255 characters

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Hi Gavin

Thanks.

Does seem silly a notes box on an employee card with scroll enabled can only handle 255 characters

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Hi 416sw 

\n

 

\n

If the company file is online you could look at taking a screenshots of the older notes and attaching that to the card using the Attachments option. This way you can only have the current notes listed on the card thus potentially freeing up space for notes to be added. 

\n

 

\n

Alternatively, I've seen some use the Contact Log entries to store employee note information. It does depend on what information you are storing in those notes and for what purpose.

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Hi  

\n

 

\n

If the company file is online you could look at taking a screenshots of the older notes and attaching that to the card using the Attachments option. This way you can only have the current notes listed on the card thus potentially freeing up space for notes to be added. 

\n

 

\n

Alternatively, I've seen some use the Contact Log entries to store employee note information. It does depend on what information you are storing in those notes and for what purpose.

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