Hi,
I attached the screenshot below of what is currently setup and it seem to only be happening with 1 of our employees who isn't accuring his entitlements.
Hi Tamar1,
Thanks for your post. I recommend checking what pay basis your employees have. Are they paid hourly or on a salary basis? If they are paid hourly, the second option should be their calculation basis. If they are on a salary basis, then it should be the third option. Please visit this help article for more information: Leave and entitlements.
Feel free to post again, we're happy to help!
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Regards,
Earl
Hi,
I attached the screenshot below of what is currently setup and it seem to only be happening with 1 of our employees who isn't accuring his entitlements.
Hi Tamar1,
Thanks for your response.
Please confirm if the affected employee is on hourly or salary basis. This information can be found in the wage category linked to the entitlement. To check it, go to Payroll > Payroll Categories > Wages tab > Select the wage category linked to annual leave accrual and to the employee > Check the 'Pay basis. If the pay basis says hourly, the calculation of the annual leave accrual should be Equals [x] Percent of. On the other hand, if the pay basis is salary, then the calculation of the entitlement should be Equals [x] Hours per. This set up is very important because it is one of the reasons why an employee is not accruing any entitlements.
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
