Forum Discussion

belindahowie's avatar
belindahowie
Experienced Cover User
1 year ago

AR - 2/7/24 Payroll not recording

First FY25 payroll pay date 2/7/24 jumps to Process Payments with no value. No payroll data recorded. Please help, so we can pay staff today.
Princess_R's avatar
Princess_R
MYOB Moderator
1 year ago

Hi belindahowie

 

Thank you for reaching out! I've responded to your other thread and have applied a fix script to your file to address the issue with processing payroll. If you're still experiencing any problems, please don't hesitate to let me know. Send me a private message with your serial number and email address, and we'll assist you promptly. We're here to ensure you can pay your staff without any further delay today.

 

Cheers,

Princess

Karina4's avatar
Karina4
Contributing User
1 year ago

Hi Princess,

We are also having this issue with a payroll that needs to be processed ASAP. Are you able to run this fix for us too? 

Thanks. 

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