AR - 2/7/24 Payroll not recording
First FY25 payroll pay date 2/7/24 jumps to Process Payments with no value. No payroll data recorded. Please help, so we can pay staff today.
Forum Discussion
Hi belindahowie
Thank you for reaching out! I've responded to your other thread and have applied a fix script to your file to address the issue with processing payroll. If you're still experiencing any problems, please don't hesitate to let me know. Send me a private message with your serial number and email address, and we'll assist you promptly. We're here to ensure you can pay your staff without any further delay today.
Cheers,
Princess
Hi Princess,
We are also having this issue with a payroll that needs to be processed ASAP. Are you able to run this fix for us too?
Thanks.
Hi Karina4
I understand it's urgent to get this sorted. Could you send me a private message with your serial number and company file ID (you can find it under Help > About MYOB AccountRight)? I'm here to help fix this for you as quickly as possible!
Cheers,
Princess
Hi Princess,
How do I send you a private message?
Hello Princess
Is there a way I can properly delete the extra pay run that was created for 11 of my staff or do I just leave it for next week's payrun entered in advance?
thanks
Liza
