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echokim's avatar
echokim
Experienced Cover User
2 years ago

Australian Super Fund

Every Self onboarding employee that ticks Australian Super as their fund ends up with AGEST !

 

WHY ??????????????????????

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  • Sean_DC's avatar
    Sean_DC
    MYOB Moderator
    2 years ago

    Hi echokim 

     

    Thank you for your post. 

     

    I would like to confirm if these employees were using AGEST before. I suggest checking your super fund list if AustralianSuper is set up correctly. This Help Article, Set up superannuation funds, has detailed steps on how to add a standard super fund. You can still change the employee's super fund by going to Payroll >> Employees >> Click on Employee's name >> Payroll Details >> Superannuation >> and Save any changes made.

     

    If you are still experiencing this even after correctly setting up the funds, you may send a private message with screenshots of your employee's super fund being set to AGEST for us to check further.  

     

     

    Please feel free to post again. I'm happy to assist further.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users in finding this information.