Forum Discussion

Simdd's avatar
Simdd
2 years ago

Automatically generated pay slips for $0

Since completing the 2023 EOFY payroll processes there's a long list of $0 payslips showing under the "to be emailed" tab.   I have found a previous post (now closed) with the subject "STP 2 Automa...
  • Princess_R's avatar
    Princess_R
    2 years ago

    Hi Bridgetown 

     

    Thank you for sharing your feedback. We totally understand that it is time-consuming to manually change the delivery status of each employee. Your patience and understanding are truly appreciated. Certainly, we can submit your feedback ang suggestions to the relevant team. We are also encouraging you to post this concern into our AccountRight Ideas Exchange board for consideration and to have other users to vote into this additional feature. 

     

    Cheers,

    Princess

Celia_B's avatar
Celia_B
MYOB Staff

Hi Simdd 

 

Thank you for your post. And welcome to the Community Forum.

 

Thank you for bringing this to our attention. Regarding this concern, could you kindly confirm whether you send an update event before or after finalizing the payroll year?

 

When you send an update event it will automatically create a zero-dollar pay run. And you don't have to worry about it since it's only sending the YTD figures on their payroll report through to the ATO. In terms of payslips, you can set the delivery status to "Already printed and mailed" so it would not appear in the window. But it would be one at a time. 
 

I hope this helps and if you need further assistance with this, feel free to post again. Or you can always send us a Private Message and one of us will be happy to assist you further. 

 

Best Regards, 

Cel

 

Bridgetown's avatar
Bridgetown
2 years ago

This also happened to us.  Had to go and manually change everyones payslips individually.  Such a time waster.  I thought MYOB would have an easier solution.  Hopefully with enough complaints then maybe MYOB will fix the issue for next year.

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