Forum Discussion

hawkinscq's avatar
hawkinscq
Member
10 months ago
Solved

CANNOT GET INTO EMPLOYEE CARD FILE

I'm unable to open a employee's file, error "Somethings gone wrong Accountright needs to close".  Looking at previous support posts, it appears a script will need to be run on our file?   Last 4 di...
  • Earl_HD's avatar
    Earl_HD
    10 months ago

    Hi hawkinscq,

    Appreciate for sharing those details, they're super helpful. We've arrange a script on your file (Company File ID: 1, serial ending in 0859) that should sort things out. If the issue persists, feel free to reach out to our team for more assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
10 months ago

Hi hawkinscq,

Appreciate for sharing those details, they're super helpful. We've arrange a script on your file (Company File ID: 1, serial ending in 0859) that should sort things out. If the issue persists, feel free to reach out to our team for more assistance. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.