Forum Discussion

Asami's avatar
Asami
Contributing User
2 years ago

Cannot Open employee card

I am not able to open one of our employees card for a while and keep coming up with error message. as below. "Based on the error details you sent us, it looks like there is some duplicated informati...
  • ChrisMYOB's avatar
    ChrisMYOB
    2 years ago

    Hello Asami 

     

    Thank you for your post.

     

    I have run a script over your file which should have resolved this issue. 

    Please relaunch your software and you should now be able to access your employee cards.

    If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

ChrisMYOB's avatar
ChrisMYOB
Former Staff

Hello Asami 

 

Thank you for your post.

 

I have run a script over your file which should have resolved this issue. 

Please relaunch your software and you should now be able to access your employee cards.

If my response has answered your inquiry please click "Accept as Solution" to assist other users to find this information.

Asami's avatar
Asami
Contributing User
2 years ago

Thank you Chris, I can open the card now. Much appriceated. 

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